Help Desk
The Eligeo Information Technology Help Desk is what got us to where we are today. We really believe in delivering exceptional value to our customers by providing customer service that cannot be matched.
A couple of highlights of our help desk service:
- We do not outsource our help desk services.
- Our team of professionals each has at least 5 years of professional experience and as much as 15 years experience.
- We’re available by toll-free phone, cellular, email or even text message.
- We guarantee a 3-hour turn around time for all remote monitoring & management customers as well as block hours customers.
A fast response, no matter where
We’re able to provide our customers with service throughout Western Canada because of our investments in technology. This same technology allows us to provide faster response times through the use of technology such as tablets, mobile phones and other Internet enabled devices.
We also guarantee a 3-hour turn around time and have never missed our commitment.
A tool for your employees
Your employees sometimes need someone to call to help them through their computer challenges. An unproductive employee due to broken systems isn’t ideal for any business owner which is why the help desk can be used to allow technicians to repair computer problems quickly and easily to make sure you’re staff is as porudctive as possible.